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Frequently Asked Questions
What is your shipping Policy?
Prints are shipped within 7 days of receipt of order. You'll receive tracking information via email as soon as soon your print is shipped. The shipping price you see at checkout will be calculated based on weight, quantity and size.
What is your Policy on Returns/Exchanges/Refunds?
We want you to love your print! We are committed to quality products and your satisfaction is 100% guaranteed. If for any reason you are not completely satisfied with your purchase, you may return it within 14 days and receive a full refund or replacement. If the item is damaged, please send digital photos of the item and the original packaging. Shipping charges will not be refunded. Please call (512) 203-9565 or email me at firstname.lastname@example.org with any concerns prior to returning your print. We will work out the best way to keep you completely satisfied.
Address for returns:
10507 Spring Valley Road
Austin, TX 78737
How can I keep up with your new work?
Visit this web site often, and check your email for updates. New work is always being added, and comments and questions are always welcome. You can also check my Facebook page at www.facebook.com/DeenaODanielFineArt/.
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